Frequently Asked Questions

What is SaveLodge?

SaveLodge is an online platform connecting travelers with quality, affordable lodging options. We help property owners list their properties with lower fees, benefiting both sides.

How do I book a property?

Simply browse our property listings, choose the one that fits your needs, and complete the booking through our secure platform. Each property page provides detailed instructions.

What payment methods are accepted?

We accept major credit cards and digital payment solutions. All transactions are processed securely.

Can I cancel my booking?

Yes – however, cancellation terms depend on the policy chosen for your booking. Please review our Cancellation Policy page (found under Legal) for details on Flexible, Moderate, and Strict options.

How do I contact customer support?

You can reach our support team via the Contact Support page, where you’ll find our contact form and additional support details.