Last Updated: March 10, 2025

1. Introduction

SaveLodge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SaveLodge. This Privacy Policy applies to our website, savelodge.com, and its associated subdomains (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Service. We also collect information when you correspond with us and when you complete transactions through our Service.

The types of information we collect include:

Account Information: When you create an account, we collect your name, email address, password, phone number, and account type (host or guest).
Profile Information: We collect profile information such as your profile photo, bio, address, and other information you choose to provide.
Booking Information: For guests, we collect booking details including check-in and check-out dates, number of guests, and special requests. For hosts, we collect information about your property, including location, amenities, availability, and pricing.
Payment Information: We collect payment information, including credit card details, billing address, and other financial information necessary to process payments. This information is processed through our secure payment processor, Stripe.
Communications: We collect information you provide when you contact us for customer support, or when you communicate with other users through our platform.
Device and Usage Information: We automatically collect information about your device and how you interact with our Service, including IP address, browser type, device type, operating system, and log data.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information, including confirmations and receipts
Send administrative messages, updates, security alerts, and support messages
Process and deliver contest entries and rewards
Respond to your comments, questions, and requests
Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
Monitor and analyze trends, usage, and activities in connection with our Service
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve the Service and provide content or features that match user profiles or interests
Facilitate connections between hosts and guests
Process and deliver payments to hosts

4. How We Share Your Information

We may share your personal information in the following situations:

With Users of Our Service: If you are a host, we share your profile information, property details, and availability with potential guests. If you are a guest, we share your profile information, booking details, and contact information with hosts of properties you book.
With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, protect the safety of our users or the public, or prevent illegal activity.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may share your personal information for other purposes with your consent.

We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

To maintain your active session and remember your preferences
To understand and save your preferences for future visits
To compile aggregate data about site traffic and site interactions
To help us offer better site experiences and tools in the future

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. You should only access the Service within a secure environment.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The right to access, update, or delete the information we have on you
The right of rectification – the right to have your information corrected if it is inaccurate or incomplete
The right to object to our processing of your personal data
The right of restriction – the right to request that we restrict the processing of your personal information
The right to data portability – the right to be provided with a copy of your personal information in a structured, machine-readable, and commonly used format
The right to withdraw consent – the right to withdraw your consent at any time where we relied on your consent to process your personal information

Please note that we may ask you to verify your identity before responding to such requests.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Services

Our Service may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

11. International Transfers

Your information may be transferred to, and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@savelodge.com
By phone: (555) 123-4567
By mail: SaveLodge, 123 Main Street, Orlando, FL 32801